Work closely with residents, partner organisations, and enforcement agencies to prevent and resolve antisocial behaviour.
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Promote early intervention and tenancy sustainment initiatives to reduce the need for legal action.
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Champion mediation and community-based approaches to effectively handle low-level disputes.
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Take responsibility for complex and high-profile ASB cases, ensuring a fair, proportionate, and victim-focused approach.
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Lead, motivate, and support the ASB team, embedding a culture of accountability, innovation, and high performance.
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Encourage creative problem-solving and fresh ideas to improve community safety and service delivery.
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Use data analysis, performance monitoring, and root-cause insights to drive continuous improvement across the service.
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Ensure all work complies with housing legislation, tenancy agreements, and regulatory standards.
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Promote strong resident engagement, ensuring their experiences and feedback shape local safety and ASB strategies