PIP Clinical Support Lead

If you're interested and passionate about working as part of a team who cares about making a difference whilst providing exceptional services to clients and candidates, then join our Medacs Global Group family.

Medacs Healthcare is proud to be playing an integral part in delivering a new Functional Assessment Services contract on behalf of the UK Department for Work and Pensions. The contract will involve the delivery of more than 3.5 million health and disability assessments nationally over a period of 5 years.

Following several years of successfully supporting the previous Health Assessment Advisory Service, Medacs is now expanding service in our existing North England focus region supporting the regional prime provider of the new service.

Medacs Healthcare now has a new opportunity for a Clinical Support Lead to guide a team of healthcare professionals, ensuring a quality professional service to standards of service delivery and performance indicators consistent with contract needs. Also, to ensure professional standards are maintained in all medical work through recruitment, training, and audit.

You will be based in the Stafford office, with travel where the needs of the business dictate for site visits and training.

Here's some of the key responsibilities:

• Contribute to the commercial relationship between the Client and Health Assessment Services
• Liaise with the Management Team to recruit and retain employed healthcare professionals
• Attend meetings agreed by Clinical Delivery Manager
• Ensure that the appropriate skills base is in place for effective service delivery
• Organise and provide training for Health Practitioners
• Ensure an effective audit-feedback cycle is in place
• Have an overview and to provide investigative support for complaints, feedback and actions plans
• Responsible for action on customer survey outcomes
• Provide support and leadership in the delivery of change programmes and proactively leading the team through the change process
• Ensure that clinical governance and standards required by all appropriate professional regulatory bodies are maintained
• Provide medical advice and carry out assessments in line with service requirements (as an approved disability analyst)
• Work with the management team to ensure compliance with all clinical KPI requirements in line with any contractual requirements
• Responsible for managing and overseeing HP support plans
• Conduct regular PIP training courses with new entrants
• Lead, coach and manage employees and undertake regular individual and team meetings
• Recruit and select best talent
• Work in a flexible manner, incorporating remote working, working from Medacs sites and travel out of area where the needs of the business dictate

ABOUT YOU

HP qualified with a proven track record of PIP mentorship, approval with the DWP and experience of managing a team.

WHY MEDACS

When joining you will have access to a range of benefits that we have on offer:

• Salary range 42k - 44k
• 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
• Paid volunteering day
• Company pension and life assurance
• Wellbeing support through an Employee Assistance Programme
• Reward and recognition awards

ABOUT US

MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia, and New Zealand.

The MGG family is welcoming, innovative, and empowering. Some of our staff have been with MGG for over 20 years who have a wealth of knowledge and experience to share with those who are new to the healthcare recruitment sector. We believe that if we treat our own people well, our clients and candidates will receive the best possible service from our people.

To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use. We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

To ensure you have the best experience with us, please let us know if we can make any adjustments to our application or interview process and feel free to note in your application which pronouns you use.

We consider ourselves to be an equitable employer which celebrates diversity and encourages inclusion. Our ongoing commitments to Equality, Equity, Diversity, and Inclusion means we recognise candidates may want to anonymise their cv during the application process, if you wish to do this, you are welcome to do so.

RSS Global is a portfolio of brands specialising in staffing and workforce solutions in the UK, Ireland and Asia Pacific. Our brands include Blue Arrow, Career Teachers, Chadwick Nott, Global Medics, Litmus, Medacs Healthcare and Tate.