Are you passionate about international trade and logistics? Our client is looking for an experienced Import / Export Coordinator to join their Deep-sea Department in Ipswich.

You'll play a crucial role in managing the movement of goods across borders, ensuring all shipments are tracked, customs entries are accurate, and clients receive top-tier service every step of the way.

Key duties & Responsibilities:

* Coordinating deep sea import/export operations, working closely with internal teams and clients

* Preparing import declarations using commercial invoices and packing lists

* Communicating with overseas agents, shipping lines, hauliers, and warehouses

* Managing carrier haulage bookings and tracking daily shipment progress

* Liaising with customs and port health officials regarding documentation and inspections

* Handling a variety of documentation including EUR1s, CofOs, CHEDs, and COIs

* Maintaining accurate records, spreadsheets, and group inboxes

* Using systems like CNS and Destin8 to process and manage data.

Key Skills and Qualifications to succeed in this role:

Essential:

* Minimum 1 year's experience in freight forwarding/import/export operations.

* GCSEs (or equivalent) in Maths and English.

* Strong communication and customer service skills.

* Familiarity with CNS, Destin8, and general Microsoft packages.

* Detail-oriented, organised, and able to manage workload independently.

* Understanding of Incoterms and container types.

Desirable:

* Experience with deep sea import shipments.

* Knowledge of IPAFFS, customs documentation, and industry procedures.

We they can offer you:

* A highly competitive salary

* 25 days annual leave, plus 8 bank holidays

* Company Pension Scheme

* Discount platform - including leading retailer discounts

* Full training and support

* Cycle to work scheme

* Regular engagement initiative including treat days!

* Learning Management System for continuous learning

* Mental health forum in place to support with well being

* Recognition & rewards scheme

Our client takes pride in being a great place to work, offering excellent training and career development opportunities. Join their team—apply today