Quality Improvement Technician

People Solutions are currently recruiting for a Quality Improvement Technician – Birmingham to join our well-established client based in Birmingham. This is a fantastic opportunity to join a growing business where quality, continuous improvement, and teamwork are key to success.

This role will focus on ensuring product quality within the wholesale distribution centre while supporting process improvements and maintaining compliance with quality management systems.

Salary

• £28,432 rising to £28,939

Shifts

• Monday – Tuesday: 09:00 – 18:00
• Wednesday – Thursday: 09:00 – 17:00
• Friday: 09:00 – 16:30

Benefits

• 31 days annual leave plus additional days for long service
• Life assurance after one year of service
• Paid medical appointment allowance
• Healthshield benefit after six months’ service
• Company performance annual bonus
• Recognition schemes and long service awards
• Paid professional membership fees
• Employee referral scheme
• 50% discount on company products
• DELL corporate discounts
• On-site parking

Day-to-Day Duties

As a Quality Improvement Technician – Birmingham, your duties will include (but are not limited to):

• Completing quality inspections on products and services, including goods-in checks
• Recording inspection details and reporting outcomes to the Warehouse Manager
• Investigating product quality issues and implementing corrective actions
• Supporting continuous improvement initiatives within the warehouse operation
• Carrying out random quality checks on wholesale products
• Maintaining accurate quality documentation and records
• Completing NCR and purge processes and providing detailed reports to the Purchasing Department
• Assisting with internal audits and preparation for external quality audits
• Supporting the implementation and maintenance of ISO documentation
• Processing product returns using internal systems
• Promoting a “Right First Time” approach across warehouse operations

Essential Skills

• Strong attention to detail and a quality-focused mindset
• Good organisational and record-keeping skills
• Ability to identify issues and implement corrective actions
• Strong communication and teamwork skills
• Ability to work effectively within a warehouse or distribution environment

Apply

If you are ready to take on this exciting opportunity as a Quality Improvement Technician – Birmingham, apply today by clicking the link below or contact our recruitment team to find out more.

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.