Key Account Manager - Charities (Field Based)

📍 Harlow / South East (Field & Home Based)
💷 £30,000 - £45,000 + Uncapped Commission + Company Car/Car Allowance

About the Role

We're looking for a driven Key Account Manager with proven experience in external sales and account management, ideally within Charities, Retail Consumables, or Shop Fittings. You'll be responsible for managing and growing a portfolio of key customers, while also developing new business opportunities across your territory.

This is a field-based role with home working, reporting to the Head of External Sales & Key Accounts. You'll spend your time visiting clients face-to-face, building strong relationships, and delivering outstanding service, with full support from our internal account management team.

What You'll Be Doing

*

Manage and grow a portfolio of nominated key accounts within the Charity / Retail sector

*

Build strong relationships with decision-makers and stakeholders

*

Proactively promote our full range of products and solutions to achieve sales targets

*

Identify new business opportunities and expand our customer base

*

Deliver exceptional customer service and satisfaction at every stage

*

Conduct external client visits and video/phone meetings to maintain regular contact

*

Cross-sell products and solutions to maximise account value

*

Follow up on quotations and close business effectively

*

Maintain accurate CRM records and provide sales forecasts and KPI reports

*

Work with marketing and sales leadership to re-engage lapsed accounts and develop vertical markets

*

Keep up-to-date with industry trends, competitor activity, and product developments

About You

*

Minimum 2 years' experience in an external sales / account management role (essential)

*

Background in retail consumables, shop fittings, or charity supplies preferred

*

Proven track record of winning new business and growing accounts

*

Strong negotiation and closing skills with consultative selling ability

*

Excellent communication and interpersonal skills

*

Strong planning, organisational, and time-management skills

*

IT proficient (MS Office, CRM systems)

*

Full UK driving licence

The Person

We're looking for someone who is:

*

Customer-focused and commercially minded

*

Confident and resilient, with a positive, proactive attitude

*

Results-driven, with the ability to work independently

*

Adaptable, persuasive, and able to build long-term client partnerships

What's in it for You?

*

£30,000 - £50,000 basic salary (DOE)

*

Uncapped commission structure - realistic OTE £70k+

*

Car allowance and expenses covered

*

Laptop, phone, and full product training provided

*

Supportive team environment with opportunities for progression

⚡ Apply now to join a forward-thinking business where your sales and account management skills will make a real impact