Job Opportunity: Housing Caseworker (Floating Support)

Location: Leeds

Start Date: As soon as possible a Minimum 3 months

DBS Requirement: Enhanced DBS

Working Hours: Full-time, 37.5 hours (Monday – Friday) Salary: £26,549.63 (£13.62/hr)

Desirable: Driving license – mobility between schemes is essential

We’re looking for a compassionate and resilient Housing Support Worker to join our team in Leeds. You’ll manage a caseload of up to 20 clients who are at risk of homelessness, facing eviction, or in need of tenancy sustainment support. This is a dynamic, field-based role requiring independent decision-making and a strong commitment to person-centered care.

• Deliver housing-related support through home visits, resettlement assistance, and eviction prevention.
• Support clients with complex needs including mental health, dementia, substance use, domestic violence, and more.
• Use Trauma-Informed Care and psychologically informed practices to build resilience and promote independence.
• Help clients become “tenancy ready,” maintain accommodation, and integrate into the community.
• Complete structured support plans, risk assessments, and maintain accurate records using IT systems.
• Signpost to relevant services including healthcare, employment, education, and training.
• Collaborate with housing teams, external partners, and colleagues to provide holistic support.
• Work flexibly, manage time effectively, and prioritize tasks under pressure.

• Experience in housing support or floating support roles, ideally with clients at risk of eviction or homelessness.
• Strong understanding of tenancy sustainment and housing systems in Leeds.
• Confident working independently and making decisions in the field.
• Skilled in supporting clients with vulnerabilities such as substance misuse, domestic abuse, and mental health issues.
• Excellent communication, listening, and problem-solving skills.
• Empathetic, professional, and committed to empowering service users.
• Strong IT and administrative skills for maintaining accurate case notes.
• Team player with a flexible, positive, can-do attitude.

Training & Development:

We offer ongoing professional development including training in safeguarding, trauma-informed care, and tenancy law. You’ll also have opportunities to shadow experienced colleagues and attend sector-relevant workshops.

Diversity & Inclusion:

We welcome applications from all backgrounds and are committed to creating a diverse and inclusive workplace. Individuals with lived experience of homelessness or housing insecurity are especially encouraged to apply.

Employee Benefits:

• Flexible working hours
• Mileage reimbursement for travel
• Access to wellbeing support services
• Pension scheme and generous holiday entitlement

Application Tips:

If you’re passionate about making a difference and meet most of the criteria, we encourage you to apply — we value potential and commitment as much as experience.