Customer Service Administrator Quedgeley, Gloucester

If you have any e-commerce experience, this is definitely the job for you!

Our client, a well-established and growing business within the technology sector, based in Quedgeley, Gloucester, has an exciting new opportunity for a Customer Service Administrator to join their friendly team on a full-time, permanent basis due to continued business growth. Offering fantastic Monday - Friday hours, this one isn't to be missed!

The successful Customer Service Administrator should have:

Previous experience in a customer service, sales, or office-based role
E-commerce experience is very desirable.
Strong communication and interpersonal skills, with excellent written grammar
Good IT literacy and confidence using online systems
The ability to work effectively under pressure and manage multiple tasks
A proactive attitude, team spirit, and a sense of humour
In this role, the Customer Service Administrator will be responsible for:

Answering customer service and sales calls, providing professional support and advice
Responding promptly to customer emails and managing customer expectations
Assisting with or generating quotes and processing payments
Handling general customer queries and resolving issues efficiently
Supporting the wider sales and customer service team with administrative tasks
Our client is offering the successful Customer Service Administrator a competitive salary in the region of £27,000 plus a range of excellent benefits including casual dress, company pension, employee and store discounts free on-site parking and regular company events.

If you are a customer-focused, organised, and enthusiastic team player seeking your next challenge in a friendly and fast-paced environment, apply now to be considered for this exciting opportunity!

COM1