Job Title: Sales Executive
Location: North Midlands/Yorkshire
Reporting To: Sales Manager
Key Responsibilities:
* Achieve/exceed sales targets and maximise revenue for new homes.
* Deliver excellent customer service to prospective and existing purchasers.
* Proactively manage and promptly respond to sales leads from multiple sources.
* Maintain high standards for Marketing Suite, Show Homes, and site landscaping.
* Regularly inspect site signage and online property listings, reporting issues promptly.
* Monitor and report on competitor activities monthly.
* Build strong relationships with local estate agents to generate leads.
* Maintain comprehensive knowledge of local amenities, schools, retail, and transport links.
* Promote company incentives and preferred solicitors effectively.
* Proactively identify sales issues and develop actionable improvement plans.
* Upsell optional purchaser extras to boost company revenue.
* Oversee and ensure correct installation of customer selections and optional extras.
* Conduct regular inspections of unsold stock, reporting and tracking rectifications.
* Maintain consistent communication with purchasers, solicitors, and financial advisors through to contract exchange.
* Conduct professional Home Tours and Legal Completion Handovers with Site Managers.
Required Experience & Skills:
* Proven experience in new home sales within the housebuilding industry.
* Current knowledge of the housing market and relevant regulations (GDPR, Property Mis-descriptions Act, Data Protection Act, Consumer Code).
* Exceptional communication, organisational, and customer service skills.
* Competent IT skills.
* Self-motivated with ability to manage workload independently and collaboratively within a team