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Date Added: Wed 14/07/2021

Receptionist Administrator

Somerset, UK
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Job Type: Permanent, FullTime

Salary: £18500 - £20000/annum 29 days holiday a year (including en

Job title: Receptionist Administrator

Locations: BA4 6PR, Ditcheat, Shepton Mallet, Yeovil

Salary: £18,500 to £20,000

Benefits: 29 days holiday a year (including English Bank Holidays), 5% Pension Contribution from the company, bike to work scheme, life assurance and wholesale discount on company products

Working Hours: 8:30am to 5pm (37.5 hours per week) 

The Company

The Barber family have been farming and cheesemaking since the early 1800s.

Originally the milk was sold locally and the cheese was made for the family and workers at Maryland Farm.

Although time has moved on, the focus is still on producing West Country Farmhouse Cheddar. Whilst much of the tradition has been preserved Barber's have embraced the use of modern technology, where possible, to improve the cheesemaking process and quality of our finished cheeses.

Purpose:

The Receptionist Administrator will provide a friendly, courteous and professional welcome to all visitors to site and ensure compliance with the company's security measures.

Answering and directing all incoming telephone calls to the business.

Support the Sales Administration team by processing telephone, email and online sales orders.

Key Responsibilities/Accountabilities:

Control entry and sign in all visitors to site notifying site contacts on site (using Sinica).

Where appropriate ensure that visitor's questionnaire is completed.

Accept and sign for deliveries and incoming post

Answer and forward all incoming telephone calls.

Sort and frank all outgoing post

Maintain stationery stock and replenish when necessary or as required.

Arrange collection of samples and ad-hoc parcels via courier and where necessary prepare the parcel or sample for delivery.

Process sales orders that come in via telephone, email and online, amending orders when required

Support in the preparation of export paperwork for Ireland.

Raise Purchase Orders for customer orders.

Record and sort customer Dispatch notes onto the system.

Pack and arrange delivery of truckles by post for the on-line shop

To carry out any other work or task determined to be within your level of competence, to meet the needs of the business.

Knowledge, Skills and Qualifications required:

At least 1+ years' experience in a similar role

Professional communication skills with a great telephone manner

Good level of computer skills including outlook, excel and word

Attention to detail, along with a good organised and systematic approach to work

Work under pressure with good prioritisation skills

Be able to work alone, use own initiative, as well as being a key part of the team

Self-motivated with a flexible approach and be able to cope with frequent interruptions

What the company will offer:

29 days holiday a year (including English Bank Holidays)

5% Pension Contribution from the company

bike to work scheme

life assurance

wholesale discount on company products

To apply for the position of Receptionist Administrator please click on apply and upload your CV
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