Multiple locations

• Newstead House – DE23 6AA
• Centenary House – DE1 2HH

Minimum 3 Months

Start Date: As soon as possible

Working Pattern: 37.5 hours/week | Shifts: 7:30am–3:30pm & 2:00pm–10:00pmSalary: £35,928.31 per annum (£18.42/hour)

Riverside is seeking an exceptional Service Manager to oversee operations across two supported housing schemes in Derby: Newstead House and Centenary House, serving a total of 40 service users. You’ll lead and inspire a multidisciplinary team of 15 staff—including support workers, assistants, cooks, and more.

This is a temporary leadership opportunity suited for seasoned managers or ambitious senior team members ready to take their next career step in a high-impact, fast-paced environment

• Oversee daily operations across two busy schemes
• Manage and support a diverse, multidisciplinary staff team
• Ensure quality, safety, and effectiveness of service delivery
• Uphold safeguarding, crisis intervention, and risk management protocols
• Foster a person-centred, trauma-informed care culture
• Monitor and report KPIs, staff performance, and resident outcomes
• Liaise with professionals, external agencies, and internal departments
• Contribute to budget management and ensure operational efficiency

• Extensive background in supported housing and crisis environments
• Strong experience with vulnerable groups, including:
• Women at risk
• Individuals with substance misuse and mental health issues
• High-complexity service users
• Skilled in leadership, supervision, and conflict resolution
• Proven ability to remain calm and decisive under pressure
• Excellent communication, interpersonal, and coaching capabilities
• Proficient in case management systems, reporting, and data analysis
• Deep understanding of safeguarding, duty of care, and compliance

If you’re ready to take on this challenging yet rewarding leadership role—we want to hear from you.