Your new company
Hays are proudly partnering with a renowned organisation who provide high-quality housing management services across England. This is an excellent opportunity to join a supportive team and make a real difference in residents' lives.

Your new role
As a Housing and Extra Care Assistant, you will support the Extra Care Scheme Manager in delivering a safe, responsive, and supportive housing service for residents. This role is vital in maintaining high standards across the scheme while fostering a positive and inclusive living environment. You will contribute to day-to-day operations, health and safety, and resident wellbeing. It's a rewarding opportunity to make a real difference in people's lives.
Key responsibilities include:

- Providing advice on repairs, tenancy issues, and rent queries. - Supporting safeguarding procedures and reporting concerns.
- Conducting routine health and safety inspections.
- Maintaining high standards in communal and landscaped areas.
- Engaging with residents and signposting local services.
- Responding to complaints and liaising with contractors.

What you'll need to succeed
To succeed in the role of Housing and Extra Care Assistant, you will need a caring and proactive approach, along with the confidence to work closely with residents and colleagues in a supportive housing environment. Strong communication skills and a commitment to high standards of service are essential. An enhanced DBS check is required for this position.
You will require:

- Experience in a customer-facing role, ideally within housing, care, or support services.
- Excellent communication and interpersonal skills.
- A proactive and enthusiastic attitude to problem-solving and resident support.
- A basic understanding of Health & Safety practices.
- Good IT and administrative skills.
- Minimum education level: GCSE or equivalent (Level 1).
- A valid enhanced Disclosure and Barring Service (DBS) check.

What you'll get in return
- Competitive hourly rate of £17.06 (inclusive of holiday pay) - 37.5 hours per week, Monday to Friday
- Ongoing temporary assignment with potential for long-term opportunities
- Supportive working environment with no evening or weekend shifts required

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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