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DATE ADDED: Thu 27/06/2019

Treatment Co-Ordinator

Cardiff, UK

JOB TYPE: Permanent

SALARY: £25000 - £30000/annum 25 holidays + B/H, Pension


This is an award-winning company specialising in dental implants, general dentistry and cosmetic dentistry in Cardiff. They aim to provide patients with the best possible dental experience, this includes a relaxed and comfortable atmosphere and cutting-edge cosmetic treatments.

The Role

This is a core role within the dental practice. The successful candidate will be responsible for the patient consultation, explaining treatments to patients and ultimately identifying the best treatment plans for the customer. Once the customer is engaged, you will be responsible for providing an excellent experience for patients throughout their entire treatment journey, have a very good understanding of the dental industry and be able to spot opportunities for additional sales throughout the process.

Main duties

· Treatment presentation, taking all patients through the entire treatment journey and being able to discuss treatment plans.

· Generating new sales from inbound enquiries (of which there are many), managing enquiries and converting to patients.

· Confidently discussing all treatment and fee structures with patients.

· Following up on any outstanding treatments.

· Maintain daily standards and expectations with regards to professionalism and confidentiality.

· Reception duties, answering phones, greeting all patients and visitors.

Personal Specification


· Previous experience in the dental sector is ideal.

· Ability to spot opportunities to convert an enquiry to a sale.

· Excellent relationship builder and customer service skills.

· Easily builds rapport with people and has a friendly and approachable disposition.

· Confident, understanding and empathetic.

· Has excellent accuracy and attention to detail.

Salary and Benefits

· £25k-£30k Dependent on experience

· 25 days holidays allowance + bank holidays

· 1/2-day off for your birthday each year.

· Annual Pension contribution

· Free parking provided

· CPD Support

· General Dental Council Retention fees paid

· Free uniform

Hours - Full-time, permanent.

Location - Cardiff, free parking

Closing Date - This is an urgent requirement, please apply as soon as possible.

Next Steps
*** Please click here to apply and include a supporting statement (within the cover letter section) outlining your reasons for interest and the key skills and experience you can bring to this role
Role: Treatment Co-ordinator
Job Type: Permanent
Location: Cardiff, South Glamorgan,

Apply for this job now.