We have an exciting opportunity to work for a nationally recognised manufacturing business, the UK's largest freshly prepared food business. They supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. Pay rates from £14.20 per hour. The role of Office Administrator is based in Park Royal, North West London.

Why work with First Call?

• Working with First Call Contract Services gives you many additional benefits!
• Money saving offers and discounts at your fingertips
• 24/7 GP helpline
• Discounted Gym membership in over 2500 gyms
• Online Payslip Access
• Personal Insurance
• Staff shop

Shifts for Office Administrator:

• 08:30 - 17:00
• Monday - Friday

Pay:

• £14.20 per hour
• Overtime paid at £21.30 per hour
• Paid weekly

Main Duties of Office Administrator:

• To enter complaints information onto the Access database. To run queries and analyse complaints data. Contact with customer complaints departments (update on customer complaints investigation)
• Investigate complaints, record findings and compile response findings
• Prepare required business reports for internal and external use allowing suitable time for amendments to be made, in-line with submission dates
• Ensure internal audits are completed as requested and to the required timescale
• Contribute to customer audits and visit's, leading in areas of expertise
• Coordinate on site and off-site calibration of equipment by liaising with approved external suppliers
• Review, verify and log calibration certificates; ensure all documentation is accurate and compliant
• Manage and maintain the centralised calibration schedule across the sites

About you:

• Attention to detail
• Good interpersonal, organisational and communication skills, both verbal and written
• The ability to analyse information and accurately record or report in a clear and competent manner
• Good IT Skills including Word, Excel, Access, Insight and PowerPoint
• The ability to work as an individual and as part of a team

This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development. Whilst this is a temporary position, anyone showing a high level of performance will be offered a permanent contract within 12 weeks of start date.