Job Title: Commercial Insurance Account Handler

Location:Halifax

Salary: £45,000–£50,000 (competitive, experience-dependent)

Benefits: Extensive wellbeing programme (including onsite massage, physiotherapy, yoga, Pilates, seasonal events), career development via in-house training academy, and funded professional studies.

About the Company:

This respected commercial insurance broker has a strong track record of delivering complex solutions for a diverse portfolio of clients. On the cusp of joining one of the largest global broking groups, the business is set for significant growth and investment, offering employees exceptional well-being support, structured career development, and a culture of collaboration.

Role Summary:

We’re looking for experienced Account Handlers to support Account Executives managing larger, more technical commercial insurance cases. You’ll play a key role in delivering a seamless client experience, mentoring less experienced colleagues, and contributing to a positive, engaged office environment. This is a rare chance to join at an exciting growth stage, with the stability and benefits of a major group and the supportive culture of a close-knit local team.

Key Responsibilities:

• Support Account Executives on complex commercial insurance accounts — ensuring timely, accurate client service

• Act as a mentor to junior team members — helping to develop skills and confidence

• Handle renewals, mid-term adjustments, and queries — building strong, lasting client relationships

• Adapt quickly to new systems (training provided) to streamline processes and ensure compliance

• Represent the company professionally in all client and market interactions — showcasing your expertise and personality

Requirements:

• Proven experience in commercial insurance account handling (approx. 5+ years)

• CII qualified (Cert CII as a minimum)

• Confident dealing with larger, more technical cases (e.g. property, cyber, D&O, PI)

• Office-based mindset — committed to being part of an engaged, collaborative team

• Willingness to adapt to new systems and processes (experience with Epiq advantageous)