Customer Service Administrator - 6405
Location: Bridgwater
Hours: Monday to Friday, 8:30am - 5:00pm
Salary: £26,000 - £27,000 per annum (DOE)

A fantastic opportunity has become available for an organised and proactive Customer Service Administrator to join a fast-paced operations team within a well-established manufacturing environment.

This position is perfect for someone with a background in customer service who enjoys variety, thrives in a team setting, and is looking to develop their career in a dynamic and supportive workplace.

Key Responsibilities of a Customer Service Administrator:

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Process customer enquiries, quotations, and purchase orders

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Respond promptly to emails and calls, providing updates and order acknowledgements

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Coordinate with planning, production, purchasing, and technical departments to ensure smooth order progression

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Maintain positive customer relationships and provide high-quality service

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Support internal teams with scheduling and production planning tasks

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Follow up on quotes and assist with general office duties

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Provide cover and support for planning and purchasing functions when needed

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Contribute to ongoing improvements in processes and procedures

Key Skills of a Customer Service Administrator:

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Minimum 2 years' experience in a similar customer service role

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Strong verbal and written communication skills

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Proficient in Microsoft Office, particularly Outlook and Excel

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Highly organised and able to manage multiple tasks at once

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Confident problem solver with a proactive attitude

* Comfortable working independently and as part of a small team

Benefits:

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Flexible working (including occasional home working)

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On-the-job training and development

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Supportive and collaborative team culture

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Career progression opportunities

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Company pension and full-time contract

For more information please contact Katie at First Base Employment