What's the job?
We are looking for a part time Quality Assurance Assistant to participate in our internship program. If you are an inventive, computer savvy person with a keen eye for detail, and a go-getter attitude we are interested in hearing from you. Drips is looking for the right fit to hone in on testing the deliverability of our product. We want someone who can bring their accuracy, attention to detail and ability to improve processes to this repetitious role and make a positive impact on our revenue.
This is a remote position; applicant must reside in:
Compensation: $10/hour, part time (estimated 20-28 hours/week)
Hours: We are looking for multiple shifts to fill this role and are willing to work around class schedules. Must have weekend availability and be able to work 4 hours/day, 5 days/week (Monday-Sunday). You will meet with your supervisor before beginning your internship to determine your schedule.
Who are we?
We are Drips, one of Northeast Ohio's fastest growing Tech Startups. Operating completely remote, Drips helps clients increase lead conversions by communicating with their customers in the same way that people communicate with each other. Using conversational SMS, calls, email, and direct mail campaigns, Drips automates conversation in a way that works, and works well.
Learn more about our innovative software/service that you would be working on here: #removed#
Specific Duties, Activities, and Responsibilities:
- Responsible for the successful delivery of URL-based SMS messaging through extensive testing of campaign scripting across multiple carriers.
- Adjust, test, and document changes made to SMS campaigns.
- Be able to notice and target trends and concerns in testing and alert account management and upper management.
- Currently studying Computer Science, Quality Assurance, Computer/Information Technology at local University/College with a minimum GPA of 3.0.
- Must be sophomore level or above.
- Computer capability - Microsoft Office 365, Android OS, and use of electronic databases.
- Impeccable grammatical skills and natural problem-solver
- Strong organizational skills, ability to pay attention to detail, exceptional verbal and written skills.
Drips core values are central to how each employee executes in their role daily and exceeds. Below are how we exceed in each core value
Lean - We find the right mix between administration and simply doing things. Over complicating tasks can add time without providing benefit, however just doing things without a plan can add time when course correction is required. To exceed, we finish work in a timely manner while reviewing to make sure we are striking the right balance between the two. Implementing streamlining methods to existing processes ensure we evolve and stay lean.
Passion - Expressing passion daily is the desire to do the job but evolving in the job to expand beyond the base role and taking on additional projects and roles to help teams outside your own while maintaining your individual workload. Understanding that all of the activities we take are to enable our clients, and thus Drips as a whole to be successful. Asking the question, “How is what I am doing today, enabling the success of my teammates and my clients”.
Happiness - Finding the balance in both your personal and work life. Participating in group and team activities as you see fit but understanding that life is about more than just coming into the office daily. Drips has telecommute possibility available, overall wellness programs and additional benefits that assist. True enthusiasm for what we do is essential but comes from understanding the business overall and how we fit into it.
Improve - Never accepting the status quo and being entrenched in a process or workflow. Finding ways to streamline and innovate while bringing those improvements to leadership. Improvement also means understanding the anticipated benefit and it improves our daily working experience, your teammates and Drips Clients overall.
Team - We support and assist our teammates, even if it is outside of our typical duties. We take on additional projects for their added value whether they impact your day-to-day work or not. Being part of a team involves being in close contact every day, respecting each other and the work we do is essential however to exceed in Team, we move outside of our direct team, to the company team as a whole and understand how we impact everything and the value we provide.