Job Title: Used Car Sales Manager
Location: Toyota Croydon
Salary: £35,000 basic + OTE £65,000-£70,000
Hours:

Monday to Friday: 08:30 - 18:00 (with one fixed weekday off)

Saturday: 09:00 - 17:00

1 in 3 Sundays: working with a day off in lieu for Sundays worked

Job Type: Full-time, Permanent

Overview:

We are looking for a dynamic and motivated Used Car Sales Manager to lead our used car operation at Toyota Croydon. This is a high-profile role requiring strong leadership, a hands-on attitude, and a proven track record in a main dealer environment.

With a highly competitive salary package, autonomy to drive results, and the backing of one of the UK's most successful Toyota dealer groups, this is a fantastic opportunity to take ownership of a fast-paced, high-volume used car department.

Key Responsibilities:

Lead and manage the used car sales team to consistently achieve volume and profitability targets

Drive key performance areas including profit per unit, finance and add-on sales, and stock turn

Monitor and optimise used vehicle stock levels, purchasing, and pricing strategies

Set clear targets, coach performance, and inspire a team culture that delivers outstanding customer experiences

Oversee all aspects of the used car display, merchandising, and digital forecourt

Work closely with the Head of Business and New Car Sales Manager to align department strategy and support overall site performance

Conduct regular performance reviews and support the development of underperforming team members

Maintain high standards of compliance, customer handling, and vehicle presentation

What We're Looking For:

Previous experience as a Used Car Sales Manager or Sales Manager in a main dealership environment

A charismatic leader who can motivate others, lead by example, and uphold high standards

Hands-on, self-sufficient, and able to work collaboratively across departments

Experience with high-volume used car operations and performance management

Strong understanding of sales KPIs, gross profit control, and F&I product penetration

Commercially minded with excellent people skills and a focus on customer satisfaction

A full UK driving licence is required

Why Join Us?

We offer a high-performance culture with full backing from manufacturer partners and group leadership. As part of Jemca Car Group, you'll benefit from a stable working environment, excellent earning potential, and a broad range of staff benefits:

Compensation & Development:

£35,000 basic salary

OTE £65,000-£70,000

Company car included if needed. 

Bonus structure aligned with performance on profitability, F&I, and stock management

Ongoing training through the Toyota Academy and Jemca Leadership Programme

Clear career progression pathway

Car & Lifestyle Perks:

Staff Car Scheme - Drive a new Toyota or Lexus every 6-9 months with no deposit and low monthly payments

Vehicle Purchase & Servicing Discounts for you and immediate family

Perkbox Membership - Retail discounts, free perks, and wellness tools

Health & Wellbeing:

Virtual GP Access - 24/7 consultations for you and your family, including mental health support

Permanent Health Insurance - Income protection for long-term incapacity

Life Assurance - Providing financial security for your family

Free Eye Test Vouchers - Valid at Specsavers

Work-Life Balance & Recognition:

6 Weeks Annual Leave, with service-based increases and a one-week carry-over option

Long Service Awards - Bonuses up to £1,500 and extra holiday

Celebration Gifts - For birthdays, weddings, and new baby arrivals

Financial & Future Planning:

Aviva Pension Scheme - With employer contributions and access to Aviva discounts

Retirement Planning Portal - Manage your future with online tools

Employee Assistance Programme (EAP) - 24/7 support for personal, health, legal, and financial matters

About Us:

Toyota Croydon is part of Jemca Car Group, one of the UK's leading Toyota and Lexus retail partners. We pride ourselves on delivering outstanding customer service and operating high-performing dealerships with a focus on quality, training, and staff development.

How to Apply:

If you're a commercially driven and motivational sales leader ready to make an impact, we want to hear from you. Apply today to lead our used car operation at Toyota Croydon.

Reference: INDJEM