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DATE ADDED: Thu 01/11/2018

Healthcare Helpline Advisor

Crewe, UK

JOB TYPE: Permanent

SALARY: £17062/annum

Healthcare Helpline Advisor Crewe Baywater Healthcare are a leading provider of healthcare services to patients with long term conditions; truly enhancing peoples lives through delivering outstanding healthcare. We provide a range of services, putting patients at the heart of everything we do. Based in the heart of Crewe, our Helpline team are exceptional men and women, committed to delivering excellent service to our customers. Working in this remarkable team, you will be involved with speaking to customers and healthcare professionals on a daily basis; always with the customer in mind and with the drive to deliver an excellent customer service. Maintaining our excellent standards and always looking for where improvements can be made. Duties will include: * Taking inbound calls and speaking to our customers looking to order new equipment. * Working with various IT systems and ensuring all records are correctly updated and recorded. * Managing inbox order bookings and making outbound calls to Healthcare Professionals and Customers when needed. Working in a fun and non-targeted environment, you will be given full training along with ongoing development opportunities. You must be client/customer focussed with excellent communication skills. IT skills are a must along with a real desire to make a difference. Self motivation, excellent time keeping and organisational skills are also a must – our customers rely on us and we need to ensure we are always delivering what we can (and more) for them! Relevant industry experience is not needed because of the excellent training provided; for us it is all about the right person who represents our values of being Customer Focused and Leading the Way
Role: Healthcare Helpline Advisor
Job Type: Permanent
Location: Crewe, Cheshire,

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