The Sales & Product Specialist (SPS) is responsible for assisting the Store Manager, ASM 1 – Sales Supervisor and ASM 2 – Sales Support Lead in the daily operations and maintenance of the store warehouse and the retail sales floor. This role involves extensive heavy lifting and routine movement of product. Individuals in this role are focused on supporting the store warehousing, operating and selling processes, customer service and helping the store achieve or exceed sales and profit goals on a daily, monthly and annual basis. A key accountability is insuring overall customer satisfaction throughout the sales and product delivery processes.
Job Title: SPS – Sales & Product Specialist
Department: Store Operations
Reports To: Store Manager
Job Status: Non-Exempt (Hourly)
Budget Managed ($): None
§ High School graduate, GED or equivalent required
Related Experience, Qualifications and/or Certifications:
§ Three to six months of related sales/retail/customer service experience; hardwood flooring knowledge a plus
§ Previous warehouse or stockroom experience preferred
Computer Skills / Special Equipment Knowledge:
§ Experience using a Point-Of-Sale (POS) system
§ Outstanding telephone skills
§ Ability to drive/operate a forklift required (forklift certification required prior to operating equipment)
General Work Schedule:
Will generally work a standard fulltime or part time workweek (depending on designation); fulltime (30 to 40 hours) or part-time (15 to 25 hours) including weekends, evenings, holidays and occasional overtime based on business and customer needs. There is no “on call” requirement for this position.
Sales & Product Specialists generally work in a warehouse and retail sales environment that involves the use of office equipment, such as computers and telephones, machinery/mechanical equipment, ladders and heavy equipment (forklift). Routine exposure to frequent and heavy lifting, moderate noise, outdoor elements (heat and cold) and airborne particles. Little to no travel required.
With over 410 locations, Lumber Liquidators is North America's largest specialty retailer of hardwood flooring. The Company features more than 340 first quality flooring varieties, including solid and engineered hardwood, bamboo, cork, laminate and resilient vinyl. Additionally, Lumber Liquidators provides a wide selection of flooring enhancements and accessories to complement, install and maintain your new floor. Every location is staffed with flooring experts who can provide advice and useful information about Lumber Liquidators low priced product, much of which is in-stock and ready for delivery. Our benefits include a low premium medical plan, paid holidays and time off, a 401(k) plan with an employer match that is immediately vested, and a casual work environment..
Role: Retail Sales & Product Specialist - Excellent benefits and growth!
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