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DATE ADDED: Thu 27/09/2018

Call Center Representative

Van Nuys, USA
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COMPANY: CONSUMER ATTORNEY MARKETING GROUP

Job Description

Outbound Call Center

Interact by phone with outside parties to conduct follow up for legal paperwork for serious medical injuries. Hourly rate+bonus plan.

Main Job Tasks and Responsibilities:

  • Contact private individuals by telephone

  • Inbound/outbound call volume averages 80-120 calls daily for each representative
  • Deliver prepared scripts to persuade client to sign a legal document

  • Respond to client's questions with empathy and compassion

  • Identify and overcome objections

  • Take the client through the contract process

  • Maintain client and potential client data bases

  • Follow up on initial contacts

  • Complete records of telephonic interactions

    Education and Experience:

  • Legal/Medical/Pharmaceutical background is a plus

  • Maintain confidentiality

  • Proficient in relevant computer applications and call center systems

  • Excellent typing skills

  • Organized and ability to follow up

  • Proven track record in sales

Key Competencies:

  • Communication skills

  • Persuasiveness

  • Problem solving

  • Adaptability

  • Compassionate

  • Negotiation skills

  • High energy level

  • Knowledge of Microsoft Office Suite

We are looking for full time employees that are committed to work a 40 hour work week.

Company Description
CAMG is an Equal Opportunity Employer. It is our policy to provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information, veteran status or any other basis prohibited by applicable federal, state or local law. All offers of employment are contingent upon successful completion of a criminal background check and verification of prior employment and education.


Role: Call Center Representative
Job Type:
Location: Van Nuys,

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