We're hiring for a Customer Support Executive to join a global manufacturer based in Droylsden.

This is a role that will see you playing a key role in supporting their international customer base and ensuring seamless pre-sales and order processes.

What's on offer?

* £28,000 - £31,000 per year

* Monday - Friday, 9:30am - 4:00pm

* Early finish on Fridays

* 25 days holiday + bank holidays

* Quarterly bonuses

* Enhanced pension scheme

* Christmas shutdown period

What will you be doing as a Customer Support Executive?

* Providing customer service and support to external distributors and clients

* Acting as the first point of contact for product enquiries and general support

* Processing customer orders and handling queries regarding availability and delivery

* Coordinating with supply chain and logistics teams to ensure timely fulfilment

* Managing complaint resolution and customer feedback

* Supporting the development and handling of internet-based sales channels

* Assisting with lead follow-up and contributing to overall sales coordination

What do you need?

* Previous experience in a customer service, sales support, or supply chain role

* Excellent communication and organisation skills

* Strong attention to detail and the ability to multitask

* A proactive mindset with a customer-first approach

Apply today or speak with Jack Kitchin at KPJ Group for more information between 9:00am - 5:00pm Monday - Friday.

KPJ Group are a specialist Recruitment Consultancy with more than 50 years of experience delivering staffing solutions. We treat each application with a high degree of care however due to the high volume of applications are sometimes unable to contact all individuals. If you do not hear from us within 5 days of submitting your application, please assume that unfortunately you have not been shortlisted