HR Manager

Location: Standish, Wigan (Office-based)

Salary: Up to £45,000 (dependent on experience)

Contract: Full-time, Permanent

Millennium Care Group is seeking an experienced and proactive HR Manager to take ownership of the HR function and drive consistency, compliance and operational excellence across the organisation.

This is a hands-on role suited to someone confident working autonomously, able to manage complex employee relations cases, and capable of implementing structure, process and best practice in a fast-paced care environment.

You will work closely with senior leadership to stabilise and strengthen HR practices, ensuring the business is compliant, well-structured and positioned for growth.

Key Responsibilities:

Lead and manage all aspects of the employee lifecycle, including recruitment, onboarding, performance management and offboarding

Take ownership of employee relations, including disciplinaries, grievances, absence management and complex casework

Review, implement and embed HR policies and procedures, ensuring consistency and compliance across all sites

Support and advise senior leaders and managers on employment law and HR best practice

Drive improvements in HR processes, documentation and record keeping

Oversee and support recruitment activity, ensuring effective and compliant hiring practices

Monitor and manage sickness absence, including long-term absence cases

Ensure compliance with CQC requirements and safer recruitment standards

Develop and support managers to build capability and confidence in people management

Contribute to organisational structure, including organisation charts and workforce planning

Work with external HR support to implement HR systems and tools, including integration with existing platforms (e.g. Plan Day)

Skills:

Proven experience in an HR Manager, HR Business Partner or Senior HR Advisor role

Strong experience managing complex employee relations cases

Solid understanding of UK employment law and HR best practice

Experience working in a multi-site environment

Ability to work both strategically and operationally

Confident working independently and making decisions

Strong organisational skills with the ability to manage multiple priorities

Excellent communication and stakeholder management skills

Experience within care, healthcare or a regulated environment is highly desirable

Qualifications:

CIPD Level 5 (minimum) or equivalent experience

CIPD Level 7 or working towards is advantageous

About Millennium

This is an opportunity to take ownership of HR within a growing organisation and make a real impact. You will play a key role in shaping the people function, improving standards and supporting the business through a period of development and change.