IT Support Engineer - Temp to Perm
Location: Colchester - on-site required

We are currently recruiting for an IT Support Engineer to join a dynamic and fast-paced manufacturing company located on the outskirts of Colchester. This is a fantastic opportunity to work with a well-established business, providing essential IT support across a wide range of systems and technologies.

As an IT Support Engineer, you'll be an integral part of the internal IT team, serving as the first point of contact for day-to-day IT support queries. You will play a key role in maintaining the smooth running of IT services across the business, diagnosing and resolving technical issues, and supporting both office-based and manufacturing staff.

This is a temp-to-perm position, offering a clear path to permanent employment depending on performance and company growth.
It's an ideal role for either a junior IT professional seeking hands-on experience alongside a recognised qualification, or a more experienced IT Support Engineer looking for a fresh challenge in a stable and growing business.

Key Responsibilities:
Provide 1st and 2nd line support to end users across the business
Troubleshoot hardware, software, and network issues
Support the Microsoft 365 suite and other business-critical applications
Assist with ERP system support - Microsoft Dynamics AX experience is a strong advantage
Collaborate with the wider IT team on projects, upgrades, and system improvements
Ensure timely resolution of IT tickets and maintain accurate documentation
 Required Skills & Experience:
Proven experience in a 1st/2nd Line Support role
Strong knowledge of Microsoft 365 and core Microsoft applications
Exposure to ERP systems, ideally Dynamics AX
Familiarity with supporting users in a manufacturing or industrial environment is highly beneficial
Strong communication and problem-solving skills
Ability to work both independently and collaboratively within a team
What's On Offer:
Immediate start with the potential for a permanent role
A collaborative working environment with opportunities to grow and develop your IT career
On-site parking and accessible location near Colchester
Exposure to a range of technologies and systems in a commercial environment
If you're ready to take the next step in your IT career or looking for a new challenge in a supportive and technically engaging environment, apply today with your up-to-date CV for a full brief and immediate consideration