P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking a Civic and Events Assistant join their team based in Great Yarmouth on a full-time, temporary basis.

Main Responsibilities:

Monitor and manage shared inboxes, responding to or escalating queries in a timely and professional manner.

Raise and process purchase orders and invoices in accordance with procedures.

Maintain accurate records of bookings, supplier contracts, and event documentation.

Log and track incoming queries and requests, ensuring appropriate follow-up and resolution.

Provide administrative support to the Marketing & Communications team, including meeting coordination, minute-taking, and document preparation.

Support the Marketing and Engagement Manager in planning and delivering successful events.

Handle event enquiries, convert them into bookings, and manage final details for weddings, parties, and corporate functions.

Liaise with suppliers and contractors to ensure event requirements are met, including catering, room setup, and décor.

Attend events as required to provide on-the-day support and ensure smooth delivery.

Ensure data protection legislation is adhered to in all administrative and event-related activities.

Support health and safety and risk management processes for events.

Person Specification:

Demonstrable track record of organising successful events and/or functions.

Knowledge of the entertainment/events market.

Experience of working within a supply chain to deliver an event or project.

Able to carry out business support functions on behalf of the wider team e.g. invoices, orders, meeting planning etc.

Knowledge of Civic events would be an advantage.

Awareness of health and safety and risk management in relation to public & corporate events.

Excellent organisational skills, able to prioritise and multi-task, working on several projects at once.

Excellent communications skills for dealing with customers and contacts in local businesses.

Excellent interpersonal skills with the ability to build effective working relationships at all levels.

A methodical, motivated and customer-focused approach to work.

Enthusiastic, friendly and confident manner able to maintain a professional approach at all time.

Proficient in the use of IT business applications (Outlook, Excel, Word, etc.).

Able to work positively and effectively.

Able to undertake appropriate research to aid the development of marketing and events activities.

Strong attention to detail.

Able to work independently as directed as well as work as part of a team.

Professional with a good understanding and insight into customer care.

Able to work under pressure and to meet target deadlines with the minimum of supervision and prioritise workloads.

The ability to apply practical solutions.

The ability to listen and remain calm under pressure.

Qualifications:

GCSE English and Maths at grade C (Level 4) or above or equivalent Level 2 qualification demonstrating literacy and numeracy skills.

Working Hours:

Mon - Fri 08:00 - 16:00

37 hours per week