Belmont Recruitment are currently looking for an IT Infrastructure Engineer to join Bradford Council on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.

Key Responsibilities

* Provide 2nd/3rd line support across infrastructure and end-user environments

* Support, maintain and improve IT systems to meet agreed service levels

* Investigate and resolve complex technical issues, including root cause analysis

* Work within ITIL processes (incident, problem, change management)

* Monitor system performance and contribute to service improvements

* Maintain accurate service documentation and use ITSM tools effectively

* Collaborate with colleagues and third-party suppliers to resolve issues

* Support infrastructure projects, upgrades and implementations

Requirements:

* Experience working in an IT service operations or infrastructure environment

* Proven 2nd/3rd line support experience

* Strong troubleshooting and problem-solving skills

* Good understanding of ITIL principles and service management processes

* Experience supporting Windows environments and Active Directory

* Exposure to virtualisation technologies (e.g. VMware or Hyper-V)

Location - This role is fully office based in Bradford City Centre

Please apply with an up to date CV ASAP if this role would be of interest to you