Job Title: Hire Controller

Location: Norton Canes Cannock, Staffordshire

Job Type: Permanent

Overview:

A new opportunity for a Hire Controller to join an independent Access equipment hire company who are providing a range of diesel, battery, hybrid and LPG Power options to construction and domestic users.

As a Hire Controller, you will be providing excellent customer service as well as providing advice and guidance to customers to help ensure the correct equipment is hired.

What do I need?

* Strong planning and organizational skills.

* Experience working within Plant / Small tools environment

* Ability to prioritize tasks and adjust schedules as needed

* The ability to work well as part of a team

* Ability to always work with processes and procedures in mind

* Self-motivated and reliable

* Proficiency in IT systems, including Excel, Word, and Outlook.

Responsibilities:

* Work with rehire companies to provide rehire for own customers

* Managing a high volume of outgoing and incoming hires

* Promote a range of ancillary services

* Communicating with internal and external customers via e-mail or telephone

* Processing admin enquiries

* Providing excellent advice and guidance to ensure correct equipment is hired

Hours:

* Monday - Friday - 8:00am - 5:30pm