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Date Added: Fri 01/12/2023

Customer Service Coordinator

Bracknell, RG12, UK
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Company: MARC DANIELS

Job Type: Permanent, FullTime

Salary: £16.30/hour

An opportunity has arisen for a Coordinator to join a fantastic company based in Bracknell on a temporary basis for 6 months.

Responsibilities:

Working within the departments Service Level Agreements, answering phone calls from our customers.
Building and maintaining strong relationships through clear communication making each contact with the team an enjoyable experience.
Providing an excellent level of service to our customers.
Making changes to customers' finance agreements.
Allocating manual payments to customers' agreements accurately.
Checking finance documentation efficiently.
Responding to correspondence from customers.Requirements:

Previous experience working in a customer service environment.
Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
Organisational skills, with the ability to prioritise, multitask and meet deadlines, which can come with an element of working under pressure.
Quality conscious with an eye for detail.By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data
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