A growing business approaching its 20th year of offering consulting and niche engineering and maintenance services, predominantly to the energy, waste and biomass sectors across the UK and Ireland is looking for an Operations Director to take oversee day-to-day operations, ensuring they align with the overall business strategy for the delivery of a competent, efficient and high-performing workforce. 

Along with a salary of c£65,000 - £70,000 per annum, you will receive a range of benefits including a performance related bonus up to 20%, a company car/car allowance and a pension scheme. This is an office-based role near Guildford, with occasional UK travel. 

As Operations Director, your responsibilities will include: 

Developing and executing operational strategies that support the company's overall objectives
Identifying areas for improvement in processes, workflows, and resource allocation to optimise performance
Customer contact and account management (and new client enquiries), assessing customer satisfaction, addressing issues and scheduling work
Managing and controlling budgets, ensuring efficient resource allocation, and track spending
Overseeing and guiding direct reports and the wider teams, fostering a positive, productive workplace 
Ensuring all staff adherence to relevant regulations (Health & Safety), industry standards (ISO9001 and ISO45001), and company policies, while mitigating operational risks 
Working with other departments to ensure seamless operations and achieve business goals
Identifying and implementing strategies to improve efficiency, streamline workflows, and reduce operational bottlenecks 
Focusing on delivering high-quality services and maintaining high levels of customer satisfaction
Compiling a quarterly report for the Board Meeting, presenting operational aspects to the board
We're looking for an Operations Director with: 

Previous responsibility for a busy operations team
Proven people management and HR skills, fleet and equipment management
Experience driving a positive company culture
Strong analytical and problem-solving skills
Familiarity with ISO9001 and ISO45001
Driving license, able to travel daily to our offices near Guildford, and to the Northern office (once per month) and occasionally to client sites across the UK
To apply for this role as Operations Director, please click apply online and upload an updated copy of your CV.

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