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Configure and support O2C processes in D365 F&O, including Sales Orders, Accounts Receivable, Credit & Collections, Invoicing, and Pricing.
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Work closely with sales, distribution, and finance teams across Europe to define, refine, and optimise O2C workflows.
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Collaborate with developers on integrations with CRM, warehouse systems, and eCommerce platforms.
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Ensure O2C processes comply with European commercial practices, tax structures (eg, VAT), and regulatory requirements.
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Support UAT, training, and post-go-live adoption across local and regional teams.
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Use LCS and Azure DevOps to manage issue tracking, deployment, and test cycles.