Motor Claims Handler – Leeds

If you’re handling motor claims day in, day out, you’ll know how quickly it can become repetitive.

This role gives you a bit more breadth.

Motor is still the core, but you’ll also pick up exposure to liability, property and transit claims — and be trusted to manage them properly rather than just process them.

You’ll be responsible for managing a caseload of claims from start to finish, including:

• Handling predominantly motor claims, with exposure to EL/PL, property and transit
• Reviewing policy coverage and assessing liability
• Speaking directly with clients, insurers and internal teams
• Keeping claims progressing through good diary management
• Producing clear updates and reports
• Attending site visits where required
• Working on Acturis (or picking it up quickly)

You’ll likely have:

• Experience across motor and either property or liability claims
• A good understanding of claims processes and policy interpretation
• Strong communication skills with clients and insurers
• Attention to detail and good organisation
• A proactive approach — someone who keeps things moving without being chased

CII / CILA progress is useful, but not essential.

• A broader caseload than most motor-focused roles
• Genuine responsibility for your own claims
• Client interaction, not just internal processing
• A stable, supportive team environment

You’ll have a strong background in motor claims, ideally with some exposure to property or liability, and be comfortable managing claims through to resolution. A solid understanding of policy wordings, liability and client handling is essential.

This role offers the chance to step into a broader position within a growing business, with a competitive salary and genuine opportunity to build on your technical experience.