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DATE ADDED: Thu 06/02/2020

Service Technician - Pre-Sales Support

Sheffield, UK


JOB TYPE: Permanent, FullTime

SALARY: 23000 - Up to £23,000 per annum DOE Benefits:

Service Technician - Pre-Sales Support Sheffield, South Yorkshire (office/field based, with travel to sites throughout Sheffield and the surrounding area) Are you a mechanical or electrical professional with great customer-facing skills? Could you thrive as a Service Technician with our client, one of the leaders in bed management technology for the healthcare sector in the UK? If so, read on.
The Company Our client is a UK manufacturer of specialist hospital beds and the only independent provider of bed management services to the NHS, managing over 20% of the UK’s acute bed and mattress fleet.
They supply specialist products and services to over 150 hospitals in the UK and Ireland.
They have established a strong reputation for the supply of a range of innovative products in the specialist beds and surfaces sector, both manufactured by our client and also sourced via exclusive partnerships with manufacturers across Europe and the US.
Our client is now looking for a Service Technician to join their dedicated team, working with customers throughout Sheffield and the surrounding area.
The Rewards - Salary of up to £23,000 per annum DOE - Annual bonus - Pension - Great training plan - Internal rewards programme - Develop your career with a family-oriented business - 22 days’ holiday plus Bank Holidays Taking an innovative approach to everything they do, our client is focused on improving patient comfort and helping a healthier, happier population.
They pride themselves on the quality of their team, the responsiveness and flexibility of their approach and their track record of improving patient outcomes.
They need flexible, customer-focused people to join them and help to deliver their unique product offering to healthcare providers and caregivers.
If you are driven, caring and committed, then our client would like you to join their family - apply today.
The Role As a Service Technician, you will be tasked with providing a high-quality service to customers looking to rent or purchase our client’s products.
In this technical role, you will support the delivery and set-up of new products.
You’ll communicate with customers in a friendly, polite manner, demonstrate the features and uses of products and pass on customers’ sales queries to the New Business Teams.
Specifically, your role will involve: - Providing timely and appropriate services to customers - Delivering and installing ready-for-use products and removing dirty or failing products - Cleaning products and carrying out electrical safety testing - Repairing and servicing products and ensuring they are fit for use - Implementing product modifications and audits - Supporting the Sales and Clinical Teams with servicing activities - Acting as a representative of the Service Department for customers About You To be considered for the role of Service Technician, you will need: - A mechanical or electrical background - Experience within a customer service and/or facing environment - A full driving licence, with the ability and confidence to drive long wheel base vans - The confidence to conduct product demonstrations to customers Experience in a hospital servicing role would be beneficial to your application.
Due to the nature of this position, you will also need to be DBS checked prior to commencing this role.
Other organisations may call this role Product Support Technician, Sales Support Technician, Mechanical Technician, Electrical Technician, or Field Service Technician.
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you are ready for your next challenge as a Service Technician, please apply via the button shown.
This vacancy is being advertised by Webrecruit.
The services advertised by Webrecruit are those of an Employment Agency.