Job Opportunity: Operations  ManagerLocation: UxbridgeSalary: Up to £55000 dependent on experienceEmployment Type: Full-Time, Permanent

I am recruiting for a dynamic Operations Manager to lead and coordinate the operational and distribution functions. This is a hands-on leadership role, ideal for a proactive, approachable, and solutions-oriented professional with a passion for driving performance, improving processes, and delivering exceptional customer fulfilment.

About the Role

You will take charge of the end-to-end operations and logistics function, ensuring seamless coordination between sales, purchasing, and warehouse departments. With a focus on planning, communication, and efficiency, you will play a key role in ensuring our products reach customers on time, in full, and in the most cost-effective way.

Key Responsibilities

• Lead cross-departmental coordination to ensure effective fulfilment of customer orders.
• Oversee and manage scheduling of large deliveries and sales orders.
• Work closely with purchasing to ensure stock and BOM components are available as required.
• Implement and monitor effective stock management systems, including rolling and annual stock takes.
• Support the warehouse manager in optimising space.
• Drive service excellence by following up and actioning customer service issues.
• Manage transport logistics, including use of company vehicles and third-party carriers.
• Lead initiatives to dispose of redundant stock cost-effectively.
• Monitor and control departmental labour costs and resource planning.
• Ensure all operational staff are trained and multi-skilled across functions.
• Uphold stock integrity, security, housekeeping, and equipment safety.
• Maintain compliance with health, safety, and environmental standards.
• Deliver and monitor departmental budgets and reporting.

What We’re Looking For

• Proven experience in operations or distribution management.
• Strong people management and team development skills.
• Excellent planning, time management, and organisational ability.
• Proficiency in MS Office applications and Sage 200C.
• Effective communicator who leads by example with a solution-focused mindset.
• Financial acumen and experience managing departmental budgets.
• Ability to deliver projects on time and within budget.

Personal Attributes

• A dependable, approachable leader with a “can-do” attitude.
• Committed to continuous improvement and encouraging innovation.
• Hands-on manager who leads from the front and motivates others.
• Strong problem-solver who always brings solutions, not just problems.
• Driven by customer satisfaction and building a high-performance culture.

Reporting & Collaboration

• Reporting directly to the Managing Director.
• Working closely with all departments to ensure cohesive operations.