Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus

VIQU have partnered with a leading organisation seeking an experienced Business Analyst to join their Portfolio and Technical Initiatives team. This is a customer-facing role for a confident BA who can own the end-to-end lifecycle, challenge assumptions, and analyse business problems to deliver effective solutions. You’ll work across CRM, finance platforms, cloud infrastructure, and integrations in a fast-paced, low-hierarchy environment.

Key Responsibilities as a Business Analyst:

• Own the full BA lifecycle from discovery through to delivery and validation.
• Analyse and challenge business processes to identify improvements and opportunities.
• Lead workshops and use structured techniques to gather and define requirements.
• Translate business needs into clear user stories, use cases, and acceptance criteria.
• Collaborate with technical teams (Salesforce, D365, AWS) to ensure alignment and delivery.
• Produce key artefacts (process flows, data flows, user journeys).
• Identify risks, dependencies, and data considerations.
• Support delivery, testing, and ensure solutions meet business needs.

Key Requirements as a Business Analyst:

• 4–8 years’ experience as a Business Analyst in digital/technology environments.
• Proven ability to own end-to-end BA activities.
• Strong analytical mindset with confidence to challenge and problem-solve.
• Experience improving processes and delivering business-focused solutions.
• Confident stakeholder engagement and workshop facilitation skills.
• Experience in fast-paced environments.
• Knowledge of CRM (Salesforce/D365), cloud, and integrations.
• Understanding of data governance and hybrid environments.

Apply today to speak with VIQU in confidence or contact Fay Toomey via the VIQU website. Know someone exceptional? Refer them and receive up to £1,000 if successful (terms apply). Follow us on LinkedIn @VIQU IT Recruitment for more exciting opportunities.

Business Analyst Kent - Hybrid (3 days on-site) Competitive Salary + Bonus