Monday to Friday 10am - 7pm

My client, a logistics specialist, provides solutions for the transportation of time and temperature-sensitive products. Operating on an international basis, they manage temperature-controlled supply chain. 

They are recruiting a transport controller to deliver a quality service by ensuring shipments are managed in an efficient, safe and cost-effective way.

The successful candiadte will act as the first point of contact for all UK shipping orders, enquiries and ensure that the national network department interactions are handled in a proactive and professional manner at all times.

Role:

Shipment Management

• Oversee end-to-end shipment processes for pharmaceutical and healthcare products.
• Monitor shipment progress and update milestones in the Transport Management System (TMS).
• Liaise with internal teams (Cold Chain, Warehouse) to coordinate packaging and shipment logistics.

Vehicle & Driver Administration

• Maintain detailed records of vehicle maintenance and service schedules.
• Ensure all vehicles are regularly serviced and meet safety standards.
• File and organise driver-related documentation (licenses, certifications, compliance).
• Ensure all vehicles are insured and policies are current.
• Manage insurance claims and renewals efficiently.

Transport Planning & Optimization

• Develop and optimise driver routes for timely and cost-effective deliveries.
• Adjust routes based on traffic, weather, and delivery priorities.
• Outsource transport solutions when in-house capacity is insufficient.
• Identify and collaborate with strategic partners for subcontracted transport needs.
• Manage contracts and performance of subcontracted services.

Cost Management

• Challenge suppliers on pricing to secure the best rates per shipment.
• Communicate with vehicle suppliers, fuel card providers, and insurance companies.
• Oversee fuel card distribution and usage.
• Monitor fuel consumption and manage related expenses.
• Contest parking tickets and fines as needed; ensure timely payment of uncontested fines.
• Manage and pay congestion charges and toll fees; maintain accurate records of all charges.

Compliance & Record Keeping

• Maintain accurate records of drivers’ overtime, annual leave, and working hours.
• Ensure compliance with working time regulations.
• Perform operational housekeeping to keep shipping files updated.

Collaboration

• Work closely with the Cold Chain team to ensure proper packaging and temperature maintenance.
• Coordinate with warehouse teams to streamline loading and unloading processes.

Required Skills

• Educated to GCSE level or equivalent in Math, English and Science
• Must have experience of working within one or more of the following areas:
• Cold chain or time sensitive multimodal freight forwarding
• Previous experience of Transport Planning/routing is essential

Experience & Knowledge Required

• Experience with Controlled Drugs, DEFRA imports/exports, CITIES imports/exports, Import/Export Licences
• Compliant with GDP, HMRC (customs import/export regulations), MHRA, IATA, CAA guidelines
• Knowledge in Dangerous goods regulations
• Passenger and cargo airlines knowledge
• Active and passive temperature-controlled solutions
• Shipping paperwork
• Cold chain logistics knowledge
• Multimodal shipping awareness (air, road, sea, rail)

If this is a role that you are interested in and you have the necessary skills and experience, please do apply online or contact our Staines branch.