Job title: Claims Adjuster - Global Markets

Salary:  £32,000

Location: Glasgow

PURPOSE OF ROLE 

We are seeking a dedicated and detail-oriented internal Claims Adjuster to join our clients Global Markets team. 

As a Claims Adjuster, you will play a crucial role in processing and settling complex claims related to aviation, energy, marine, and liability within the global market. 

RESPONSIBILITIES 

• Review and assess various types of claims including aviation (cargo and hull), energy (offshore), casualty, marine (cargo and hull), and liability claims
• Communicate with clients, brokers, and underwriters to gather necessary information and documentation for claims processing
• Analyse policy coverage and applicable laws to determine the validity of claims
• Conduct thorough investigations and collaborate with other departments to resolve and settle claims in a timely manner
• Maintain accurate claim files and documentation while adhering to compliance and regulatory standards
• Provide exceptional customer service and support to clients throughout the claims process 

QUALIFICATIONS 

• CII, or working towards preferred

EXPERIENCE 

• Experience in handling complex claims within the aviation, energy, marine, and liability fields preferred
• Strong analytical and problem-solving skills with the ability to make sound decisions
• Excellent communication and negotiation abilities
• Familiarity with insurance policies, regulations, and legal considerations

DAY-TO-DAY 

• Reviewing and prioritising incoming claims
• Analysing claim documentation and supporting evidence
• Liaising with internal and external stakeholders
• Negotiating claim settlements
• Maintaining accurate claim records and databases
• Keeping up-to-date with industry developments and regulations

If you have the relevant experience or know someone that does please contact us now on 07458 162 859 or email us at