Job Title: Internal Sales / Office Administrator
Location: Bromsgrove
Salary: £32,000

Options Resourcing are recruiting on behalf of a well-established and growing business based in Bromsgrove for an Internal Sales / Office Administrator to join their team. This is a varied and hands-on role, ideal for someone who thrives in a fast-paced environment and enjoys supporting multiple functions across a business.
You will play a key role in ensuring the smooth day-to-day running of the office, supporting internal sales, purchasing, accounts, and general administration while liaising with customers, suppliers, and internal teams.

Key Responsibilities

Internal Sales & Customer Support
Manage customer enquiries via phone and email in a professional and timely manner
Prepare and process quotations, sales orders, and pricing information
Support the sales team with invoicing and associated documentation
Maintain accurate customer records using internal systems
Provide order updates, delivery information, and resolve customer queries
Support health & safety processes and ISO 9001 procedures
Purchasing & Supplier Administration
Raise and process purchase orders in line with company procedures
Liaise with suppliers regarding pricing, orders, and delivery schedules
Process Goods Received Notes (GRNs)
Monitor deliveries and follow up on delays or discrepancies
Accounts & Finance Support
Process and check supplier invoices against purchase orders and GRNs
Investigate and resolve invoice discrepancies
Maintain accurate financial and purchasing records
Provide support to the wider finance team as required
Office & General Administration
Maintain organised filing systems (electronic and paper-based)
Prepare reports, spreadsheets, and general correspondence
Support daily office operations and administrative tasks
Liaise with internal departments including finance and operationsThe Ideal Candidate

Previous experience in sales administration, office administration, purchasing, or accounts support
Strong organisational skills with excellent attention to detail
Confident communicator with strong written and verbal skills
Proficient in Microsoft Office, particularly Excel
Experience using ERP or accounting systems
Ability to work independently and manage multiple tasks effectively
Trustworthy, discreet, and reliable
Proactive and practical approach someone who takes initiative
Team player with a positive, can-do attitude
This is an excellent opportunity to join a supportive and dynamic team where you can develop your skills across multiple areas of the business.

To apply or for more information, please contact us today