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Date Added: Wed 07/05/2025

Sales And Customer Service Executive

Cheltenham, GL50, UK
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Company: I2I RECRUITMENT

Job Type: Permanent, Full Time

Salary: £24000 - £29000/annum

What's in it for you?

* Competitive salary (£24,000-£29,000 depending on experience)

* Bonus scheme

* 25 days annual leave plus bank holidays

* Early finish every Friday

* Company pension 7% (subject to eligibility)

* Join a growing, supportive team in a niche industrial sector

* Monday - Thursday 8.30am to 4.30pm, Friday 8.30am to 2.00pm.

About the Company
A well-established manufacturer and distributor of industrial lubrication products and equipment is expanding its team. This is an exciting opportunity to join a business known for its innovation, product quality, and customer-first approach, supplying industries across the UK and beyond.About the Role
As a Sales & Customer Service Executive, you will play a vital role in supporting existing customers while helping to grow new business. This is a fast-paced, varied position combining account management, lead generation, and day-to-day sales support. You will work closely with the internal team and external clients, providing product advice, quotations, and processing orders.What you'll be doing
Sales:

* Building strong relationships with existing clients to maximise repeat business

* Researching and identifying potential new customers

* Presenting product solutions and benefits clearly and confidently

* Sourcing bespoke products and pricing from suppliers

* Tracking and following up on all open quotations

Customer Service:

* Processing customer orders and quotations efficiently

* Responding to enquiries with accurate product/service information

* Handling complaints and resolving issues professionally

* Maintaining accurate records and using the CRM system daily

What we're looking for

* 2-5 years' experience in a sales or customer-facing role (ideally within industrial or engineering sectors)

* Experience using Sage 50 (essential)

* Proficiency in Microsoft Office

* A valid UK driving licence

* Excellent communication and organisational skills

* Motivated, proactive, organised and customer-focused

* Knowledge of lubricants or lubrication equipment is a bonus but not essential

Apply to Fran today by sending your CV and a brief cover letter outlining why you'd be a great fit!

Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful
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