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DATE ADDED: Fri 14/06/2019

Print Solutions Technical Consultant


JOB TYPE: Permanent

Print Solutions Technical Consultant


We are recruiting for a Print Solutions Technical Consultant for our client in Edinburgh who are looking for another suitably experienced person to join their continually growing team.

You would be involved in all technical aspects of the company's portfolio of Print Management and Mobile Print Solutions. Working closely with the Pre-Sales team and within the Sales Department, you will be responsible for providing technical expertise in relation to solution design and bridge the gap between Pre and Post Sales and support the growth of their solutions sales.

Key duties will include:

• Pro-actively support the Pre-sales team at all stages of the sales cycle including quotations, proposals, tenders, client meetings/conference calls/online meetings, demonstrations and proof of concepts.

• Provide a detailed Solution Design which includes a schematic diagram of the solution, recommended server specifications and pre-requisites.

• Work directly with the client to gather information before creating all technical aspects of project documents including process diagrams, the Statement of Work and Configuration Record.

• Provide detailed projections of the work and time involved in implementing proposed solutions and maintain an accurate log of all time spent working on each project.

• Record and maintain accurate details of all work being undertaken so that any of your colleagues could easily identify and follow on from where you left off.

• Effectively manage your own time including planning upcoming work, working to agreed timescales and proactively escalating potential resource issues to your line manager.

• Effective management of requested changes to project scope to allow the company to recover any additional costs and time spent.

• Comply with the Health and Safety Policy.

Key Skills required

• High level technical skills in all aspects of IT/Networking concepts including Microsoft client and server operating systems, Microsoft SQL Server, Active Directory, LDAP, network management (TCP/IP, DHCP, DNS, firewalls), and printer management (printer drivers, printer languages, printer installation).

• An in-depth and complete understanding of all the features of the hardware associated with our supported print solutions, including the pre-requisites and requirements to implement them.

• Excellent written and verbal communication skills.

• Problem identification and correction skills.

• Reporting skills - accuracy and timeliness of information and reports.

• Self-motivation skills including personal goal setting.

• Participate effectively in team, monthly and any other company meetings

• Presentation and communication skills.


• Competitive salary dependent on experience

• Company car

• Main working hours: 8.30 to 5.00 Monday to Friday (37.5 hours)

• Annual leave of 33 days per annum, including public holidays, rising to 36 days after 2 years' service and 38 days after 5 years

• Auto enrolment into the company pension scheme

If you feel that you meet the requirements for this role and would like to apply, please do so through the link provided. A well-written, detailed and fully up to date CV, along with a covering letter specific to this vacancy, would of course add significant weight to your application.

Please note that due to application levels and the specific requirements for this position, only the most suitable applicants can normally be contacted for further progression. Please refer to our website for details of how your information may be held
Role: Print Solutions Technical Consultant
Job Type: Permanent
Location: EH1, City of Edinburgh,

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