Support Coordinator- ERP (Enterprise Resource Planning) system
Hours: Full-time, Monday to Friday, 8:30am - 5:00pm, office based, 1 day hybrid

located in Hemel, 35 to 40k based on experience.

About the Role

We are looking for an experienced and detail-oriented ERP Support Coordinator. In this role, you will manage the day-to-day operations of our Priority Software ERP system, providing first-line user support, coordinating system updates, and driving system optimisation across the business.

This is a great opportunity for someone with strong technical knowledge of Priority Software and a proactive approach to problem-solving and collaboration.

Key Responsibilities

Provide first-level support for ERP users and troubleshoot technical issues
Liaise with IT and external Priority Software partners for issue resolution
Monitor ERP system performance and suggest improvements
Deliver user training and create easy-to-follow guides and documentation
Work with internal departments to gather feedback and coordinate system enhancements
Support software testing and manage reporting of test results
Coordinate with ERP support companies on updates, customisations, and upgrades
Maintain data accuracy and ensure system configurations meet company standards
Support ongoing process improvements and system efficiency
Carry out other tasks as directed by the Operations DirectorWhat We're Looking For

Proven experience as a Priority Software power user
Strong analytical and troubleshooting skills
Excellent communication and teamwork abilities
Organised, with good attention to detail
Experience with project coordination is a plus

Apply now

Brook Street NMR is acting as an Employment Agency in relation to this vacancy