The primary focus of this role is the Installation, Commissioning/Start-up, Test, Debug, Troubleshooting, Diagnosis, Repair, Upgrade, of industrial automation control panels that are used in control systems for water & wastewater treatment plants, petroleum process industries, and security systems. This position requires proficiency in working with automated electro-mechanical systems including electronics, pneumatics, electrical and mechanical systems, as well as the ability to resolve interrelated electrical and mechanical issues and to make applicable modifications to control system programs. The Sr. Field Service Technician will perform high-level machine and systems troubleshooting and repair, installation and modification of integrated systems and also provide internal and external technical support. This position requires up to 100% travel including outside of local area.
Assist with construction, initial startup, and debug of new equipment and/or installations
Participate in final preparations and testing of new control panels prior to customer delivery
Perform post-delivery functions for new control panel/equipment including installation support, training, process troubleshooting, and subsequent service at customer sites
Perform validations, diagnostics, repairs, upgrades, and other activities required to support existing control panels and/or equipment
Work with Engineering and CAD professionals to document the As-installed electrical and software specifications and drawings
Identify and communicate issues found in the field and effectively work with Engineering or other responsible parties to quickly resolve them (vendor, assembly, etc.)
Performs complex service or system calls and interacts with customer personnel to provide quality service and feedback on problem evaluation and resolution
Provide guidance and direction to junior associates to fulfill assignment efficiently and with high quality to meet budget and time constraints
Train and mentor junior technicians to build competent and highly skilled Filled Service team
Perform minor PLC programming (edit ladder logic and/or HMI applications) and upload new PLC code on-site if necessary
Document and file reports of all installations, inspections, maintenance and repair work, and failures
Perform complex product and service training to customers per project specification
May participate in the negotiation and administration of service or system contracts
Interaction with clients, suppliers, contractors and relevant authorities
Other duties, as assigned, within capabilities and responsibility of the position
Construction field environment may require climbing stairs, standing, bending, and lifting.
Office, production, and manufacturing shop environment. Daily and/or overnight travel in the field is required. Field environment; construction, water, and wastewater treatment plants. Safety equipment required; hard hats, boots, safety vests, and eye protective gear. May be required to work overtime as needed.
Two (2) year technical degree in related field or discipline, or equivalent combination of vocational training and work experience in Electrical or electro-mechanical or PLC/Computer Programming
Minimum four (4) years Field Service experience working with Automated Industrial Equipment
ISA Certified Control System Technician (CCST) Level 1
ETA Certified Fiber Optic Installer (FOI) and Radio communication experiences are highly desired
Special Skills, Knowledge, or Abilities
Strong electrical and mechanical skills, proficient with 480 and/or 208VAC 3-Phase, 120VAC and 24VAC control and power systems
Must be able to read and understand standard electrical schematics and be skilled in troubleshooting control systems during start up, debug and servicing
Mid-level PLC maintenance, repair, and troubleshooting skills
Understand, troubleshoot, and edit ladder logic, HMI applications
Must be able to understand standard mechanical assembly documentation and systems
Ability to work independently and with minimal supervision
Proficient with PLC networking communications desired such as Ethernet/IP, DeviceNet, ProfiBus, etc
Proficient with field instrumentation installation, calibration, and troubleshooting.
Must be proficient in MS Word and Excel
Must have good communication, customer service, and conflict management skills
Ability to work in a fast paced environment & handle multiple tasks concurrently
Be proud of your ability of having attention to detail
Highly motivated, organized and flexible as well as positive, personable and happy team player
Contractual awareness would be advantageous
Enjoy fostering great relationships with customers
LICENSES AND CERTIFICATIONS
Must hold a Texas valid driver’s license and insurance
Requires a good driving record, drug testing, and clear background check
CONTACT WITH OTHERS
Daily significant interaction with supervisor and other co-workers. General contact with customers, over the phone, email, and in person
BLTI is a certified Women’s Business Enterprise (WBE). For over 40 years, we have been providing comprehensive integration solutions in all facets of instrumentation and control systems. From small control panels to large scale SCADA, Fire Alarm and Security Systems, BLTI has the experience, expertise and resources to get the job done; on time, every time.
BLTI’s corporate office and production facility is located just north Houston in Tomball, Texas. Designed and built specifically for control system fabrication, our UL 508A and Hazardous Location certified shop offers state-of-the-art design, production, and testing facilities. Our attention to quality inspires BLTI to maintain ISO 9001 certification.
While the heart of BLTI’s business has been Control Panel Fabrication and System Integration, our Security & Fire Alarm divisions are rapidly becoming recognized as leaders in providing solutions to comply with Homeland Security and Life Safety guidelines.
Role: Sr. Field Service Technician (Instrumentation & Controls)
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