Role OverviewThe Strategic Workforce Planner will report directly to Corporate Director of HR Operations. In this role, you will be responsible for:Key Responsibilities:Strategic Workforce Planning and Modelling

• Lead the development of a long-term, organisation-wide workforce strategy aligned with MaPS’ transformation roadmap, technological advancements, and strategic objectives.
• Model current and future workforce supply and demand, identifying gaps in skills, capabilities, and capacity over a 3–5 year horizon.
• Translate business and service delivery strategies into workforce implications and actionable plans.

Collaborative Working

• Partner with the Workforce Development Manager to align workforce plans with capability frameworks, job families, and career pathways.
• Collaborate with the Business Architect to ensure workforce planning supports the future operating model and business capabilities.
• Work closely with the Workforce and Resourcing Partner to incorporate current and future resourcing needs into workforce models.
• Partner with the HR Data and Reporting Analyst to analyse workforce data and align insights across dashboards.
• Collaborate with the Head of Operational Improvement to ensure alignment with evolving operational capability needs.
• Work alongside the Corporate Director for Finance to ensure workforce plans are aligned with financial planning and budgets.
• Establish and maintain a shared planning cycle to enable a holistic and integrated workforce view.

Data, Tools, and Infrastructure

• Develop and maintain integrated workforce analytics dashboards and scenario modelling tools.
• Create a strategic workforce planning framework that supports business-as-usual (BAU) resource planning, including:
  • Operational Resource Planning (0–12 months)
  • Tactical Resource Planning (1–3 years)
  • Strategic Workforce Planning (3–5+ years)
• Ensure alignment between workforce data, business architecture models, and organisational KPIs.

Reporting and Insight

• Provide regular reports and insights to senior leadership, highlighting workforce risks, opportunities, and progress.
• Contribute to the development of a unified transformation narrative that connects people, processes, and technology.

Stakeholder Engagement

• Engage with senior leaders, directorates, and programme leads to understand workforce needs and ensure alignment with organisational priorities.
• Facilitate cross-functional planning forums to support continuous alignment and collaboration across HR, Strategy, and Finance.

You will need to demonstrate the following skills and experience. Essential:

• Proven experience in strategic workforce planning and workforce analytics within a complex organisation.

• Strong analytical and modelling skills, with the ability to design, develop, and interpret complex data scenarios and translate them into actionable insights.
• Proficiency in workforce planning tools, HRIS (ideally HiBob), and data visualisation platforms (e.g. Power BI).
• Demonstrated ability to work collaboratively across functions and influence at senior levels.
• Experience in both strategic and operational workforce planning.
• Strong understanding of workforce trends, including hybrid working, Labour market dynamics, and the evolving technology landscape.

Desirable:

• CIPD qualification or equivalent experience in workforce planning or organisational development.
• Experience in public sector, regulatory, or mission-driven organisations.
• Familiarity with business architecture principles, scenario planning, or systems thinking.

About UsThe Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:

• CaringWe care about our colleagues and the people whose lives we are here to transform.
• ConnectingWe will transform lives through our ability to make positive connections.
• TransformingWe are committed to transforming lives and making a positive societal impact.

Our Inclusive Working EnvironmentBy fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.”Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.What We Offer

Generous Annual Leave – 30 days plus Bank Holidays

Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)

Interest-free loan for season tickets for buses and trains

Cycle to work Scheme

Subsidised eye tests & flu jabs

Life assurance scheme

Give as you earn scheme

Employee assistance programme (EAP)PAM Assist and PAM Life scheme...