Case Management Officer

Location: 1 Catford Road, Catford, London, Greater London, SE6 4RU

Start Date: ASAP

Contract Duration: 3+ Months

Working Hours: Mon - Fri, 09:00 - 17:00, 37 Hours per week

Pay Rate: £ 21.45 per hour 

Job Ref: OR9954

Job Responsibilities

Manage and oversee case management processes, ensuring compliance with company policies and industry regulations.

Coordinate with various departments to streamline case handling and improve efficiency.

Maintain accurate and up-to-date records of all case management activities.

Provide guidance and support to team members on complex case issues.

Prepare detailed reports and analysis on case management performance and outcomes.

Identify areas for improvement and implement strategies to enhance case management services.

Person Specification

Proven experience in case management or a related field.

Strong organizational and multitasking skills.

Excellent communication and interpersonal abilities.

Ability to work independently as well as collaboratively within a team.

Detail-oriented with strong analytical and problem-solving skills.

Proficiency in case management software and Microsoft Office Suite.

Relevant professional qualifications or certifications are desirable.

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