Front Office Team Leader - London

At Kimpton Fitzroy London we are looking for a Front Office Team Leader to join our luxury hotel in Central London!

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues - we call it the Stay Human project. What more you ask? We have been named 'The plushest pet-friendly hotel', because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more?

Apply now as we would love to hear from you!

You are always welcome here!

Our Front Office Team Leaders are responsible for day-to-day supervision of the reception area, motivation and inspiring the Reception Team. They lead by example when welcoming guests, dealing with queries and complaints and with making Reservations.

You are warm and engaging and will provide a personal service to ensure the guests stays are flawless from Check-In to Check-Out. Ideally you will have at least 2 years in a hotel front office role, preferably in a supervisory position, as well as extensive knowledge of Opera or a similar PMS.

We are committed to offer and provide our Front Office Team Leaders with a competitive salary and a large range of benefits:

• 31,408.00 salary ( 15.10per hour)plusgreat IHG perks!
• 28 days holiday each year, including bank holidays, and this increases up to a maximum of 33 days (pro rata).
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores - all the way from retail to cinema
• Don't forget, bring your friends, and take part in our generous 'Refer a Friend' programme!

But above all you will have space to:

Be Yourself! We support you to be the best version of yourself within your professional and personal life. You will be able to participate in monthly well-being activities, talk to our Mental Health First Aiders and access our confidential colleague support line.

Lead Yourself! Empowerment is key and we want to see you thrive. We want you to lead your career and we will provide you the tools and knowledge to help you get there. Whether you want to become a Mental Health First Aiders, gain Leadership Skills, become a Departmental Trainer or the next General Manager.

Make it Count! Every small or big milestone will be rewarded and celebrated as a memorable experience.Because what you do matters. You matter!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

Please click 'apply' now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.