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DATE ADDED: Thu 11/10/2018

Call Center Representative - Customer Service

Kalamazoo, USA


Job Description

Call Center Representative - Customer Service
OnCore USA - Kalamazoo, MI
Contract Position

We are seeking a Call Center Representative - Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Candidates must have previously worked in a call center.


  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services


  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Role: Call Center Representative - Customer Service
Job Type:
Location: Kalamazoo,

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