Are you highly organised, thrive in a fast-paced environment, and love keeping things running smoothly behind the scenes? If you're a natural problem solver with a passion for juggling tasks and talking to people, this could be the perfect role for you.

We're on the hunt for a confident, detail-driven Customer Service Administrator to join a dynamic Service Delivery team. This role is at the heart of everything my client does - making sure engineers are where they need to be, jobs are booked in seamlessly, and clients stay informed and happy.

Forget filing papers and waiting for emails. This is hands-on, fast-moving service and project administration - where you'll be coordinating schedules, talking to customers, and ensuring every service job is set up for success.

What You'll Be Doing:

* Own the job booking process - schedule, track and update site visits from first call to job completion

* Liaise with clients - manage incoming calls and queries, keeping customers updated and informed with professionalism and care

* Support project delivery - help prepare small works quotes and stay on top of ongoing or upcoming projects

* Stay on top of stock - manage storeroom levels and liaise with finance for regular stock checks and orders

* Help streamline scheduling, reporting, and admin processes to make things easier for everyone

* Be a go-to contact - for visitors, deliveries, service queries, and everything in between

What We're Looking For:

* Experience in Customer Service Administration, Service/Site Coordination, or Business Operations Support

* Strong organisation and coordination skills with the ability to juggle multiple priorities

* A confident communicator who's great on the phone and calm under pressure

* Customer-focused and solution-oriented - always looking to help

* Comfortable with systems and tools - especially scheduling or reporting platforms (bonus points if you've used them in a similar role)

Why Apply:

* Be a key player in a high-performing, supportive team

* Work in a role where your attention to detail and organisation really matters

* Competitive salary and real opportunities to grow

If you're ready to take on a busy, varied, and rewarding admin role where no two days are the same - hit 'Apply' now or give us a call to learn more. We'd love to hear from you!

If you don't hear from us within 5 working days, please consider your application unsuccessful for this position. We appreciate your interest and encourage you to apply for future opportunities with us