My Shortlist

Your shortlisted jobs will appear here. To view your shortlist: Login Or Register

Date Added: Sat 12/07/2025

Third Line Support

Alderley Edge, UK
Apply Now

Company: ROBERTSON SUMNER LTD

Job Type: Permanent, FullTime

Salary: £25,000 - £30,000 per annum

Why Join Us?
  • Lead the technical delivery of complex IT and AV infrastructure solutions across varied industries.

  • Be the go-to escalation point and mentor for junior and mid-level engineers.

  • Design, implement, and optimise integrated solutions covering cloud, comms, AV, access control, and security.

  • Work from a modern, collaborative onsite environment in a business that values long-term client relationships.

  • Enjoy autonomy, influence, and responsibility in a role where your technical leadership makes a difference.

Key Role Responsibilities
  • Lead the planning and implementation of advanced infrastructure and technology solutions.

  • Resolve high-level technical issues and provide expert guidance to 1st and 2nd line teams.

  • Oversee complex projects including systems upgrades, migrations, and integrations.

  • Collaborate with clients, vendors, and internal teams to ensure successful outcomes.

  • Contribute to ongoing process improvement, documentation, and internal standards.

Key Attributes Required
  • 5+ years’ experience in a senior support or 3rd line role, ideally with project delivery experience.

  • Deep technical understanding of infrastructure, networking, cloud platforms, and AV systems.

  • Strong communication and leadership skills to support mentoring and team collaboration.

  • Proven ability to manage multiple workloads and client demands under pressure.

  • Adaptable, solutions-focused, and committed to delivering service excellence.

Apply Now