Right Now Group are representing a well-established freight forwarding organisation, currently seeking an experienced Air Export Clerk to join their fast-paced operation based in the London Heathrow area. This role is ideal for a proactive individual who can manage export shipments end-to-end, ensuring all processes are completed efficiently, compliantly, and in line with international regulations.
Position: Air Export Clerk
Location: Feltham
Hours: Monday - Friday
Salary:£30,000-£35,000
Key Responsibilities for an Air Export Clerk:- Coordinate the full export process, ensuring shipments are moved efficiently and in accordance with company and regulatory requirements
- Prepare and check all export documentation including airway bills, invoices, packing lists, and customs declarations
- Arrange bookings with airlines and third-party carriers, securing competitive rates where required
- Liaise with warehouse teams to ensure cargo is handled and dispatched promptly
- Act as a key point of contact for customers, providing updates and resolving any operational queries
- Ensure full compliance with all export regulations, including CAA and international customs requirements
- Track shipments throughout transit, keeping both internal teams and clients informed
- Identify and resolve any issues such as delays, documentation discrepancies, or customs challenges
- Maintain accurate records and produce reports to support operational and compliance requirements
Key Skills for an Air Export Clerk:- Proven experience within air export operations or freight forwarding
- Strong knowledge of export documentation, customs procedures, and international shipping regulations
- Excellent organisational skills with the ability to manage multiple shipments simultaneously
- Strong communication skills, both written and verbal, with a customer-focused approach
- Ability to problem-solve effectively and work under pressure in a time-sensitive environment
- Good IT skills and experience using industry-related systems
- High level of attention to detail to ensure accuracy and compliance
- Team player with the ability to collaborate across departments
Please note: The successful candidate will be required to complete any necessary background checks as applicable.
