We are seeking a Service Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
We are an Electrical Contracting company and design. Powerfull Electric has been providing top quality service since 1989. Our extended knowledge, expertise, quality work and customer service have lead us to work with the best companies and clientele in Los Angeles and abroad. Our services range from typical electrical service, remodels, new construction and commercial.
Our products include solutions for: Underground Infrastructure, Landscape Lighting, Generator Installations, Lighting Control Systems, Energy Power Monitoring, Solar Power Systems, Electrical Main Panels and Service, Lighting Fixtures Installation, LED Lighting and Technologies, Custom application solutions and much more.
Our energy management system is designed to save money and the environment. The system can analyze your power usage and assign dollar values to every circuit. The battery operated occupancy sensor identifies when the space is unoccupied and turns off the lights and drops the window shades or shutters to prevent heat from the sun from warming the room and fading the furniture as well as adjust temperature to conserve energy.
Powerfull Electric offers solutions that are affordable and flexible. We believe that no job is too big or too small. We are a proud family owned business that believes in the giving and not on the getting and we would like to welcome you to our family.
Role: Service Manager
Location: Los Angeles,
Apply for this job now.