Benefits Officer

Rugby

£23ph

Purpose:          

To interview, learn the financial needs and provide high quality, tailored advice to all people that approach the Council for guidance on their benefits entitlement (administered by both national and local government).
To assess claims for Housing Benefit and Council Tax Reduction in accordance with national legislation, Council policies and procedures.
To work with clients to resolve queries relating to their claim for Housing Benefit and or Council Tax Reduction.
To undertake in-claim / accuracy reviews to ensure that the right award is made to the right person at the right time.
To review or supersede decisions where new information has been provided by the client.
Referring claims of suspected irregularity to the Single Fraud Investigation Service and responding to requests for information / evidence and queries from the SFIS and implementing investigation outcome decisions.
To find out more information please contact (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency