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DATE ADDED: Mon 08/10/2018

Field Engineer, IT

Milwaukee, USA
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COMPANY: THINK ANEW LLC

Job Description

 

** ABOUT THE COMPANY**

We offer a small handful of completely managed solutions. These solutions include a 24/7/365 help desk service, leased Cisco VoIP solutions, Telecom solutions, security solutions, cloud hosting, and backup/disaster recovery services.

At Think Anew, we have bright ideas for technology solutions. These bright ideas come from the minds of extremely bright technology enthusiasts. If you have a love and passion for technology and are looking for somewhere to grow in a career then please visit our website and send in your resume. We are always looking for bright and passionate STAR engineering talent

JOB SUMMARY

The Field Engineer, IT is the face of our company and is expected to provide exceptional Customer Service onsite.

JOB DUTIES:

  • Understanding of the OSI networking model
  • Network Monitoring experience
  • Knowledge of various WAN/MAN/LAN technologies for office interconnectivity
  • Firewall experience
  • Strong knowledge and relevant past experience with Microsoft based networking technologies such as DNS, WINS, DHCP, SMTP, HTTP, FTP
  • Network setup, administration and monitoring using concepts of SNMP, IPSec, VLANS, IDS
  • Experience with Cisco routers, switches and IOS
  • Maintain network security authentication including IP telephony security, application security, anti-virus, user authentication, etc.
  • Knowledge of and experience with enterprise scale Windows technologies such as Server platforms, Desktop platforms, Exchange Environments, Active Directory, IIS, Windows Clustering, Virtualization and Collaboration tools is required
  • In-depth knowledge of Microsoft Windows Server (2003, 2008) running on 32-bit and 64-bit hardware
  • Knowledge of Windows Server (2003-2008) administration required; for example, file and share permissions, user administration, security, networking and storage administration
  • Intermediate server and LAN administration experience
  • Perform systems backups and recovery procedures
  • Perform routine maintenance and upgrades for IT infrastructure
  • Configure applications: SharePoint a plus
  • Develop, document and maintain standard operating procedures and configuration
  • Web servers (such as Apache HTTPD)
  • Clearing server error logs and reporting any failures
  • Fundamental knowledge of ASP.NET.
  • Install, de-commission and document hardware and software requests as needed
  • VMware knowledge (a big plus)
  • Experience with load balancer products (a plus)
  • Troubleshoot and provide technical support via telephone and remote access
  • Knowledge of installing, troubleshooting, repairing, and supporting network, server, computer, phone system, and printer hardware
  • Windows through to version 10 on workstations and laptops
  • Acts as technical liaison between clients, customers and vendors to resolve issues
  • Provide one on one application support as needed
  • Assist with disaster recovery operations
  • 24/7 on-call and shift

TRAVEL:

  • *Travel required* to support clients in and around the Milwaukee area

Qualifications and Skills

PREFERRED EXPERIENCE / CERTIFICATIONS:

  • Microsoft Certifications (MCP, MCSE, MCSA)
  • Accredited College Degree in related field or 3-5 Years’ Cisco Switching/Routing and Network Administration experience

Benefits:

  • Fully paid, Employee Health Insurance
  • Discounted Fitness Membership
  • Paid Vacation
  • Certification/Study Reimbursement Plan
  • PTO
  • 401K
  • Bonus Plan
  • Life Insurance
  • Cell Phone

Company Description
At Think Anew we have bright ideas for technology solutions. These bright ideas come from the minds of extremely bright technology enthusiasts. If you have a love and passion for technology and are looking for somewhere to grow in a career, Submit your resume now! We are always looking for motivated talented individuals!


Role: Field Engineer, IT
Job Type:
Location: Milwaukee,

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